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Event Detail

Understanding and Successfully Working with Difficult People in Healthcare

Tuesday 02/13/2024 04:30 PM - 06:00 PM
Central Baptist Village
4747 N Canfield Ave, Norridge, IL 60656

An In-Person Event

If you have been part of healthcare for any amount of time, you have had encounters with difficult families and patients. This is often frustrating and tiresome. In this presentation, Chris shall review the most common difficult personalities encounters in healthcare, and strategies not just to “deal” with these behaviors, but to “work” with these behaviors! Learn how self-regulation of your feelings can help pave the way to a healthier interaction between you, your family, and your patients.

Speaker: Chris Petrik, RN, BS, DCCS-CI, Dementia Reality Master Trainer,
Director of Education, Elderwerks Educational Services

4:30 pm to 5:00 pm Sign-in and networking
5:00 pm to 6:00 pm Presentation

$15.00 fee includes 1.0 CE CREDIT for Illinois nurses, social workers, professional counselors, and nursing home administrators.

847-462-0885 |

Sponsored by
Elderwerks Educational Services
Central Baptist Village
Suncrest Hospice

    = For Professionals   

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