Our Mission

Our mission is to provide the highest quality of care and customer service to our patients, their families and our referring sources. We believe that exceptional clinical care must include clear communication, a commitment to exceeding customer expectations, and a dedication to deliver services with passion and integrity.

We are committed to maintaining a team comprised of the most talented and compassionate professionals in the industry. As our greatest asset, our team supports each other, takes complete ownership of their duties, and continually seeks to enhance their education and personal character.

Suncrest will reach its goals under the direction of leaders who seek to serve, an office staff that supports, and a philosophy that growth is only achieved through the greatest efforts of the entire team.

What is Hospice?

Advancement from this life to the next should be both dignified and comfortable; hospice allows patients to spend precious time with loved ones in the comfort of their own place of residence. Hospice care aims to treat the symptoms of the disease process and provide comfort and support rather than focus on halting, delaying, or curing the illness. Suncrest Hospice provides this treatment through qualified and compassionate physicians, nurses, aides, social workers, and spiritual advisors. Our team is passionately committed to making patients comfortable while simultaneously providing necessary support to family members.

The highest standards in hospice care

At Transitions Hospice, we hold ourselves to the highest standards in hospice and palliative care. We specialize in supporting individuals and families who are facing the physical, emotional, social and spiritual challenges confronted when dealing with terminal illness. Hospice care neither prolongs nor shortens life. Our objective is to maximize our patients’ comfort and quality of life during the time they have remaining.

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JourneyCare offers community-based programs designed to increase individuals understanding of end-of-life issues and ensure that all community members have equitable and just access to culturally aware quality end-of-life care, when needed. We are proud to have a team of Community Health Workers (CHWs) serving the north, south, and west sides of Chicago. We understand that each community is unique, and our education offerings reflect and respect these end-of-life care concerns. Each CHW lives among the community they primarily serve. The CHW team offers free presentations and workshops on topics including:

· Hospice 101: What is hospice care? This program explains the basics of hospice care including, eligibility, insurance coverage, levels of care, and what hospice care looks like for patients and families. Presentations include information on hospice care in general as well as specifics to our services at JourneyCare.

· Palliative Care 101: What is palliative care? This session explains the basic of palliative care including, eligibility, insurance coverage, services offered, and the difference between hospice care and palliative care.

· The Five Wishes: Empowerment through preparation. Every adult should document their preferences for end-of-life care. Through conversation, we explain the importance of advanced directives and introduce participants to the Five Wishes. Learn the benefits of this legal document that guides you in documenting your wishes for medical care decisions, and your end-of-life social, emotional, and spiritual choices.

All presentations are free of charge, appropriate for training community-based professionals or their clientele and can be delivered in-person or via virtual platforms. Most presentations are available in English and Spanish, and we welcome opportunities to partner with translators for additional languages. To learn more about our community education programs call 847-269-3655 or email CHW@journeycare.org